Text Communication Software Maintenance - Amway Center

The City of Orlando has awarded a contract to 24-7 Software, Inc. for the maintenance of text communication software at the Amway Center. The contract is for a term of 8 years, starting from October 17, 2018, and ending on October 16, 2026. The contract has a budget of $425,957.59. The scope of work includes the maintenance of text communication software, but the exact details of the work are not specified in the contract document. Key points to consider when evaluating this contract include the length of the contract term, the budget, and the scope of work. • The contract term is 8 years, which is a relatively long term for a software maintenance contract. • The budget for the contract is $425,957.59, which is a significant amount for a software maintenance contract. • The scope of work includes the maintenance of text communication software, which is a critical component of the Amway Center's operations. • The contract was awarded through a sole source procurement process, which may indicate that 24-7 Software, Inc. has a unique expertise or capability that is not available from other vendors.