C-101660 RFP 25-24 Employee Engagement Software

This contract is for the provision of an employee engagement software platform with survey and recognition capability to the City of Vancouver. The contract has a term of three years, with the option to renew for an additional two years. The vendor, Limeade Inc, will provide the software and support services, and the City of Vancouver will pay a subscription fee for the services. The contract includes provisions for data security, confidentiality, and intellectual property rights. The key aspects of this contract include: • The City of Vancouver will use the software for employee engagement and recognition • Limeade Inc will provide support services, including a service level agreement with uptime and response time commitments • The contract includes provisions for data security and confidentiality, including the requirement for Limeade Inc to maintain the confidentiality of City Data • The City of Vancouver has the option to terminate the contract if Limeade Inc fails to meet its obligations, including the uptime and response time commitments • The contract includes provisions for intellectual property rights, including the ownership of City Data and the license granted to the City of Vancouver to use the software.