This solicitation seeks a vendor to provide comprehensive Oracle database and application‑server support, maintenance, and optional migration services for Cuyahoga County’s legacy Oracle environment covering the period 2021‑2024. The contract includes support for Oracle Database 12c on Sun Solaris 10, Oracle Internet Application Server EE, and associated licensing (Enterprise Edition, Diagnostic, Partitioning, Tuning packs). The County expects the vendor to deliver a flexible solution that can scale down as applications are migrated to Microsoft SQL Server or cloud platforms, and to provide optional upgrade services, disaster‑recovery support, and detailed migration planning. Key elements include:
• Ongoing Oracle DB & Application Server support (base 708 hrs/yr + 100 emergency hrs/yr).
• Flexibility to downgrade/terminate licenses as legacy systems are retired.
• Optional cloud‑based or on‑premise upgrade paths (including Oracle Government Cloud).
• Mandatory compliance with diversity goals (SBE 13 %, MBE 12 %, WBE 5 %).
• Detailed submission requirements (budget breakdown, non‑collusion affidavit, insurance, etc.).