RescueNet Fire MS Maintenance

This contract is for the maintenance of RescueNet Fire MS, a fire records management system, provided by Zoll Data Systems, Inc. The system includes various software products, such as FireRMS v5.0 Ent SQL and FireRMS v5.0 CAD Interface. The contract has been ongoing since 2003, with an initial term of one year, and has been renewed annually. The City of Orlando has assigned various points of contact, including procurement agents and department heads. The contract includes provisions for technical support, maintenance releases, and patches, as well as dispute resolution and termination clauses. Key aspects of the contract include: • Maintenance and support for the RescueNet Fire MS system • Annual renewals with the option to terminate with 30 days' notice • Technical support and maintenance releases provided by Zoll Data Systems, Inc. • Dispute resolution through mediation and arbitration • Termination clauses, including termination for breach or non-payment The scope of work includes the provision of software products, technical support, and maintenance services. The contract has a value of $212,522.52, as indicated by the budget information.