EMS Billing Services

The contract is for EMS Billing Services, which includes emergency medical treatment/transport billing, collection, and financial reporting services. The successful firm will seek to maximize revenue collection and minimize turnaround time from service provision to payment collection, while providing superior customer service to the patients of Carroll County Fire/EMS Department and third-party payers. The contract was awarded to Digitech Computer LLC. Key aspects of the contract include: • The provision of complete management of the billing process from the time of the patient care report generation by the responding EMS personnel to account closure. • The goal of maximizing revenue collection and minimizing turnaround time. • The importance of providing superior customer service to patients and third-party payers. • The contract being awarded through a competitive bidding process, with Digitech Computer LLC being the successful vendor.