23-0145 Telecommunication Operators Contract

The contract is for telecommunication operator services, including call-taking and dispatch services, provided by Moetivations Inc. to the City of Goodyear. The contract has a term of 2 years, with an option to renew for up to 3 years. The contract value is $43,100. The services include receiving and processing emergency and non-emergency calls, providing routine information, and coordinating with dispatch. The contractor is required to provide experienced and qualified staff personnel, and to perform the services in accordance with the standards of care, skill, and diligence provided by competent professionals.