C-101997 RFP 32-25 Meter Reading Services

This contract is for meter reading services to be provided by Metereaders, LLC to the City of Vancouver. The contract term is 5 years, starting from August 1, 2025, and ending on July 31, 2030. The total contract value is $1,200,000.00 USD. The contractor will read designated water meters and submit meter readings to the City within a time frame that meets the City's current billing cycle. The contractor will also provide its own meter readers and maintain the confidentiality of all City Data in its possession. Key aspects of the contract include: • The contractor will read all water meters in the service area on a timely basis and in an efficient manner. • The contractor will report meter readings and meter conditions electronically to the City. • The contractor will notify the City of any obvious problems discovered in the course of reading meters. • The contractor will respond to all inquiries within 1-2 business days. • The contractor will maintain the same quality standard as the City, with a current quality standard of 99.94% or stated in the reverse, misreads currently running about 6 per 10,000 reads. The contract also includes provisions for payment, insurance, and termination. The City will pay the contractor based on a fee schedule, with a cost per residential meter read of $0.90 and a cost per commercial dial read of $1.65. The contractor will maintain liability insurance and provide proof of insurance to the City. The contract can be terminated by the City for convenience or for material breach by the contractor.