RFP 2024-18 Certification Technical Support

This contract provides Fixed‑Price technical‑support services for Covered California’s health‑plan certification process. The contractor will design, build, host, and maintain a web‑based system that collects and reports online certification applications from Qualified Health Plans and Qualified Dental Plans for both the Individual and Small‑Business marketplaces, supporting annual and quarterly certification cycles. Key responsibilities include system development, real‑time reporting dashboards, training of agency staff, and knowledge‑transfer documentation. The award is a single‑vendor, three‑year contract (potentially extendable by two years) with a maximum ceiling of $231,000, and preferences are given for small‑business and disabled‑veteran‑owned firms. • Scope: Online data‑collection platform, certification support, reporting, training, and knowledge‑transfer. • Duration: July 1 2025 – June 30 2028 (base), with optional two‑year extension. • Value: Up to $231,000 total, approximating $77,000 per year.