Training Services: Leadership, Civility, Conflict Resolution & Communication

This contract is a multi‑award, competitive solicitation issued by Snohomish County for professional training services focused on leadership, civility, conflict resolution, and communication. Three vendors were each awarded a lump‑sum award of $175,000 to deliver the training program as defined in the RFP. The procurement process followed standard RFP timelines, with an availability date of November 8 2019, a bid deadline of December 11 2019, and an award announced on December 10 2020. The contract’s scope emphasizes behavioral and communication skill development for county employees, with the intent to improve workplace culture and conflict management capabilities. • Scope: Leadership, civility, conflict‑resolution, and communication training for county staff. • Awardees: Communication Resources Northwest, LLC; Phoenix Consulting Group, Inc.; The Athena Group, LLC (each $175 K). • Procurement: Open competition RFP, full and open competition, lump‑sum pricing.