Internet Broadband Services

This contract provides Radford University with high‑capacity Internet broadband service, initially at 5 Gbps and scalable up to 10 Gbps, including SIP trunking for voice over IP across the main campus and a satellite site in Roanoke. The vendor, Lumos Networks (Segra), is responsible for delivering, testing, and maintaining the service with a 99.99 % uptime guarantee, subject to monthly performance credits. The agreement spans four years with five optional one‑year renewals, includes detailed security, data‑protection, and insurance requirements, and follows Virginia’s Prompt Pay Act for invoicing. • Primary service: 5 Gbps (upgradeable to 10 Gbps) Internet broadband with 99.99 % availability. • Additional services: SIP trunks for 135 concurrent sessions (main campus) and 30 at the Roanoke site, testing/acceptance period, and data‑security compliance (FERPA, etc.). • Financial terms: $4,022 / month for a 10 Gbps circuit, Net‑30 payment, optional upgrades, and termination/cancellation fees.