Satellite Backup Internet Services for Snohomish County Facilities

The County of Snohomish is seeking a vendor to provide satellite‑based backup Internet connectivity for its facilities, ensuring reliable redundancy when primary terrestrial services fail. The contract will cover provisioning, installation, ongoing maintenance, and performance monitoring of the satellite links. Vendors must meet specified service‑level requirements and be capable of scaling the solution across multiple county sites. • Provide satellite Internet service with sufficient bandwidth to support essential county operations during outages. • Install and configure satellite terminals, routers, and related hardware at designated facilities. • Deliver 24/7 monitoring, technical support, and rapid fault resolution to meet SLA commitments. • Supply ongoing maintenance, firmware updates, and contract management for the duration of the agreement. • Offer reporting and documentation to demonstrate compliance with performance metrics.