This contract between the City of Pittsburgh and Granicus is for the provision of software and SaaS solutions to enhance civic engagement and digital transformation. The solutions include a range of products such as govAccess, govService, govMeetings, and govDelivery, which aim to improve resident engagement, transparency, and accountability. The contract term is for three years with an option to renew for up to two additional one-year terms. The estimated annual value of the contract is between $10 million and $15 million. The evaluation criteria for the proposal included pricing, ability to provide and perform the required services, references, technology for supporting the program, and value-added services description.