19-4988 Accela Master Software Saas Agreement

The City of Goodyear has entered into a Master Software SaaS Agreement with Accela for the provision of software services, including PublicStuff Pro and Knowledge Base. The agreement outlines the terms and conditions of the subscription, including payment terms, usage restrictions, and confidentiality obligations. The contract has a duration of 7 years, with automatic annual renewals, and a total value of $13,910. The City of Goodyear is responsible for ensuring that its authorized users comply with the terms of the agreement, and Accela is responsible for providing support and maintaining the security and availability of the subscription services. Key aspects of the contract include: * The provision of software services, including PublicStuff Pro and Knowledge Base * The subscription term and payment terms * The usage restrictions and confidentiality obligations * The security and availability requirements for the subscription services * The roles and responsibilities of the City of Goodyear and Accela * The contract duration and renewal terms * The total contract value Some of the key benefits of this contract to the City of Goodyear include: * Access to Accela's software services, including PublicStuff Pro and Knowledge Base * The ability to manage and track various city services and operations * The provision of support and maintenance by Accela * The security and availability of the subscription services * The flexibility to renew the contract annually Some of the key risks and challenges associated with this contract include: * The potential for security breaches or data losses * The risk of non-compliance with the terms of the agreement * The potential for disputes or issues with Accela * The need to ensure that authorized users comply with the terms of the agreement * The potential for changes in the city's needs or requirements over the contract term