ShiftPro Off Duty Response Management

The City of Orlando has awarded a contract to RollKall Technologies LLC for the use of their ShiftPro off-duty response management software. The contract includes the use of the RollKall platform for scheduling, assignment, and tracking of vendor-paid details, as well as electronic billing and payment processing. The contract also includes liability coverage and insurance options. The scope of work includes the implementation of the RollKall platform, training, and support. The contract has a term of three years, with an option for renewal. Key features of the contract include: • Exclusive use of the RollKall platform for vendor-paid details • Liability coverage and insurance options • Electronic billing and payment processing • Implementation and training support • Ongoing maintenance and support The contract is valued at approximately $1.5 million over the three-year term, based on the estimated number of vendor-paid hours and the service fee applied to each invoice.