Library Materials and Processing

This contract is for the provision of library materials and processing services to the City of Peoria, Arizona. The contract was awarded to World Book, Inc. and has a term of 4 years, with the option to renew. The contract includes provisions for the delivery of print and digital materials, as well as customer service and support. The City of Peoria reserves the right to award the contract to the most advantageous offeror, based on factors such as firm and staff experience, method of approach, and cost considerations. • The contract includes a detailed description of the services to be provided, including order processing, inventory management, and speed of delivery. • The contract also includes provisions for customer service, including a description of the company's approach to caring for customers and resolving any issues that may arise. • The contract includes a complete requirements checklist, indicating compliance or deviation from the City's requirements. • The contract includes a detailed pricing structure, including product listings, cataloging and processing pricing, and additional products/services available. • The contract includes provisions for conformance to the RFP, including complete and returned City forms, exceptions, and a certificate of insurance.