The contract is for the provision of office supplies on a statewide basis. The contractor, Staples Contract & Commercial, Inc., shall provide a minimum of 10,000 products throughout the life of the contract. The contract has a term of 5 years, with the option to renew for an additional term. The contractor shall deliver products within 2 business days of receipt of order, and shall provide a full credit and no restocking fee for returns of products in their original packaging and in sellable condition. The contract also requires the contractor to provide reports, including a quarterly sales report and a backorder fill report.
Some key features of this contract include:
• The contractor shall provide office supplies on a statewide basis for the following product categories: Breakroom & Cleaning Supplies, Folders, Binders & Accessories, Office Consumables, Office Equipment, IT Peripherals, Paper - Other, Paper - White, Recycled & Virgin, Toner - Original Equipment Manufacturer, and Toner - Remanufactured.
• The contractor shall maintain a delivery timing rate of 95% or greater, an order filled and delivered rate of 98% or greater, and an order accuracy rate of 98% or greater.
• The contractor shall provide a punch-out catalog and electronic invoicing.
• The contractor shall submit reports, including a quarterly sales report, a backorder fill report, and a diversity report.
• The contract has a term of 5 years, with the option to renew for an additional term.