This contract is for the provision of NIST Manager Software and related services, including 24/7 software support, remote dial-in analysis, and free software updates. The contract is between the Orlando Police Department and DataWorks Plus, LLC, and has a duration of one year. The scope of work includes the provision of software licenses, technical support, and maintenance services. Key features of the contract include a fixed price of $80,400, a sole source procurement classification, and a requirement for the vendor to provide ongoing support and maintenance services.
• The contract includes a detailed description of the services to be provided, including 24/7 software support and remote dial-in analysis.
• The vendor is required to provide free software updates and maintenance services, including repairs and replacements of hardware and software components.
• The contract includes a termination clause, which allows the agency to cancel the contract with 30 days' written notice.
• The vendor is required to provide a detailed description of their responsibilities and obligations under the contract, including the provision of technical support and maintenance services.