Security Checkpoint Augmentation and Related Customer Services at the Southwest Florida International Airport

The Lee County Port Authority is seeking a vendor to provide security checkpoint augmentation and related customer services at the Southwest Florida International Airport. The services include security checkpoint queuing and line management, passenger screening divestiture assistance, and other related tasks. The contract was awarded to Flight Services & Systems, Inc. (FSS) after a competitive bidding process. The key aspects of the contract include: • Security checkpoint queuing and line management • Passenger screening divestiture assistance • Passenger automated passport kiosk assistance • Passenger diverting and way-finding assistance • Security bin management • Stanchion maintenance • Contract supervision • Related customer service tasks The contract is for an unspecified duration, and the value of the contract is not explicitly stated. However, the contract is expected to be finalized by the Lee County Port Authority staff.