Description
The State of Michigan is seeking a professional travel agency to provide agent support and online supported travel reservations for state employees traveling on official business. The selected vendor will be required to provide a comprehensive travel management system, including booking, ticketing, and expense reporting. The contract is expected to begin on July 26, 2025, and the vendor will be required to provide services for a period of time to be determined. The State is looking for a vendor that can provide high-quality services, competitive pricing, and excellent customer support. Some key requirements include:
* Providing a user-friendly online booking tool
* Offering competitive pricing for airfare, hotel, and car rentals
* Providing excellent customer support and agent assistance
* Meeting the State's insurance requirements
* Complying with all applicable laws and regulations
* Providing a comprehensive travel management system
* Having experience working with large organizations
* Having a strong reputation for providing high-quality services.
The evaluation process will consider factors such as the vendor's experience, pricing, technical capabilities, and customer support. The State reserves the right to modify or cancel the RFP at any time.