USARC DEERS Support Services

The United States Army Reserve Command (USARC) is seeking a contractor to provide DEERS Support Services for Identification Card Offices (ICOs) in 33 different locations, both within and outside the continental United States. The contractor will be responsible for issuing Department of Defense (DoD) identification cards, including the Common Access Card (CAC), to eligible recipients, as well as updating and verifying eligibility for input into DEERS. The contract will be a Firm Fixed Price (FFP) contract with a base year and two one-year options. The period of performance for the base year is from 06 August 2026 to 05 July 2027, with a 30-day phase-in period starting on 06 July 2026. Key aspects of the job include: * Providing personnel for the issuance of DoD identification cards * Updating and verifying eligibility for input into DEERS * Maintaining performance during absences such as leave, training, or illness * Developing a plan to minimize personnel turnover and recruit and retain qualified personnel * Ensuring all personnel possess and maintain RAPIDS certifications required by Technical Exhibit 6 * Developing a contingency plan for mission-essential contractor services