J065--GE Healthcare Radiology Support Contract-Maryland VA Healthcare System Intent to Sole Source.

The Department of Veterans Affairs, VA Maryland Health Care System, intends to award a sole source contract to GE Healthcare for the provision of preventive maintenance and service plan coverage for GE radiology equipment. The contractor will provide support and maintenance, including repairs, software updates, clinical application support, travel, labor, and parts, as well as preventive maintenance in accordance with manufacturer recommendations and VA Biomedical Engineering's schedule. The equipment includes various GE diagnostic imaging equipment, such as Definium 656 HD, FlashPad, OEC SERIES 9900 ELITE, and XELERIS WORKSTATION 4.X. The contractor must provide detailed service reports within two weeks of service completion and possess an active, VA-approved Memorandum of Understanding (MOU)/Interconnection Security Agreement (ISA) to provide remote support. Some key features of the contract include: • 97% uptime commitment for most equipment • 30-minute phone response and 4-hour on-site response for some equipment • Next day parts delivery • Software and Quality Updates • Online clinical education portal • Performance period of 12 months from the date of award • Place of performance at Baltimore VA Medical Center and Perry Point VA Medical Center