Systems Integration Software Solution and Services

The City of Anaheim Public Utilities Department is seeking a systems integration software solution and services to integrate disparate information systems and databases. The solution should have no-code/low-code application and interface development capability and a queuing/message broker platform. The selected respondent will be responsible for providing the solution and services, including implementation, maintenance, and support. The project will be a joint effort between the respondent and Anaheim, with Anaheim providing resources such as project sponsor, project manager, programmer/analysts, and systems administrators. The respondent will be responsible for providing a project manager, developing a project schedule, and providing monthly status reports. • The solution should be capable of calling or being called by web services, accessing databases, parsing data files, performing programming logic and data manipulation, transferring files, sending emails, and other functions. • The solution should include annual maintenance and support service to provide software updates and technical support. • Services should include training, installation and configuration, consultation on design and architecture, development, and project support as well as optional as-needed professional services. • The selected respondent will be responsible for providing the solution described in the Solution Requirements section and services described in the Scope of Services section. • The project will commence within 2 weeks of contract execution, and the final go-live should be completed within 9 months from the project start date. • The respondent should propose a project plan that lays out the project tasks, including systems design and architecture, installation, configuration, training, development, and project management. • The respondent should provide a pricing proposal that includes all charges expected for the delivery of the solution and performance of services, including any required third-party software.