DEPARTMENT OF PUBLIC SOCIAL SERVICES (DPSS) COACHING, TRAINING, ORGANIZATIONAL DEVELOPMENT, AND STRATEGIC PLANNING SERVICES

The County of Riverside’s Department of Public Social Services (DPSS) seeks qualified firms or individuals to deliver comprehensive coaching, training, organizational development, and strategic planning services to its 4,300‑person workforce across five divisions. The effort focuses on building leadership capacity, improving operational efficiency, and embedding continuous‑improvement methodologies (Lean Six Sigma, CQI, PDSA) into daily practice. Services may be delivered via in‑person or virtual formats and can be scoped to executive coaching, curriculum development, facilitation of strategic planning sessions, or creation of tools that sustain organizational learning. The County may award the contract to a single vendor or multiple vendors and expects evidence‑based, results‑oriented solutions that promote equity, inclusion, and long‑term sustainability. • Target audience: supervisors, managers, and executive leaders within DPSS (≈4,300 staff). • Core services: executive/leadership coaching, mentoring, targeted training, strategic planning facilitation, curriculum & tool development. • Methodologies required: Continuous Quality Improvement, Lean Six Sigma, PDSA, process mapping, leadership development best practices. • Delivery options: virtual (Microsoft Teams) and/or on‑site sessions (site visit not mandatory). • Contract may be awarded to one or multiple vendors; no fixed term disclosed. • Submission deadline: September 10, 2026 (4:30 PM EDT). • Pre‑bid conference (non‑mandatory) on August 11, 2026 via Microsoft Teams.