Risk Management Information System

The City of Norfolk is seeking a cloud-based Risk Management Information System (RMIS) that includes implementation, training, and ongoing maintenance and licensing. The RMIS should have various features such as incident reporting and management, claims lifecycle management, risk assessment module, and data and reporting functions. The system should be fully integrated and compliant with the latest version of Active Directory and have a robust API for integrating with external systems. The City prefers an RMIS with an intuitive and user-friendly interface that allows customization and ease of integration with current systems. • The RMIS should provide incident reporting and management with fully customizable fields for each incident type • The system should have claims lifecycle management capabilities • The RMIS should have risk assessment module with capability for Enterprise Risk Management expansion and application • The system should have automation of alerts and notifications for tasks, key events, new incident reports, renewals, payment due dates, etc. • The RMIS should have contract administration capabilities • The system should have audit functions and data and reporting functions with ability for standardized, scheduled, and ad hoc reports and common export formats • The RMIS should have a configurable dashboard with key performance indicators for incidents, claims, and risk exposures • The system should have financial reporting capabilities and a data migration plan for historical information from existing spreadsheets and systems