Description
Union County, North Carolina is seeking a qualified vendor to supply, configure, migrate data to, train staff on, and provide ongoing maintenance for a web‑based fleet management software system. The contract will cover full implementation—including data migration from the legacy Hiperweb system, integration of fuel data from WEX, user‑role configuration, work‑order processing, preventive‑maintenance scheduling, inventory control, and extensive reporting capabilities—as well as post‑implementation technical support and warranty for the first year. Vendors must submit a single PDF proposal electronically by October 7, 2026, and respond to any questions by September 24, 2026.
• Required functionalities: asset records, work orders, inventory, preventive maintenance, reporting, search, user permissions, mobile/tablet work‑order entry.
• Preferred features: web‑based request submission, calendar view for mechanics, tablet‑ready UI, single‑page work‑order entry.
• Deliverables: prototypes, design documentation, training materials, data migration plan, cut‑over plan, warranty, ongoing support.
• County fleet: ~1,045 active assets, ~1,058 historical records, 15 users (11 data‑entry, 4 view‑only).
• Proposal must include cost model based on asset and user counts, licensing tiers, and support fees.