The Indian Health Service (IHS), Phoenix Area, is conducting market research to identify qualified vendors capable of providing a commercial pharmacy refill communication and patient notification solution. The solution should be able to provide automated prescription refill processing, patient appointment and preventive health reminders, integration with RPMS/EHR, software licensing, software maintenance, technical support, and user training. The Government is seeking industry feedback on commercial capabilities, best practices, recommended acquisition approaches, and potential revisions to the attached draft Performance Work Statement (PWS).
• The solution should be commercially available and capable of supporting multiple healthcare facilities.
• The Government is primarily seeking responses from Indian Small Business Economic Enterprises (ISBEEs) but also encourages responses from other socioeconomic small business concerns.
• The attached draft PWS is provided for market research purposes only, and the Government welcomes industry recommendations regarding the proposed acquisition strategy, commercial practices, and contract structure.
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