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U.S. Department Of Health And Human Services·Arizona

Pharmacy Refill Communication and Patient Notification Solution - Phoenix Area IHS

Closes 8/11/2026$500k – $5MRequest for Information
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Description

The Indian Health Service (IHS), Phoenix Area, is conducting market research to identify qualified vendors capable of providing a commercial pharmacy refill communication and patient notification solution. The solution should be able to provide automated prescription refill processing, patient appointment and preventive health reminders, integration with RPMS/EHR, software licensing, software maintenance, technical support, and user training. The Government is seeking industry feedback on commercial capabilities, best practices, recommended acquisition approaches, and potential revisions to the attached draft Performance Work Statement (PWS). • The solution should be commercially available and capable of supporting multiple healthcare facilities. • The Government is primarily seeking responses from Indian Small Business Economic Enterprises (ISBEEs) but also encourages responses from other socioeconomic small business concerns. • The attached draft PWS is provided for market research purposes only, and the Government welcomes industry recommendations regarding the proposed acquisition strategy, commercial practices, and contract structure.

Attached files

Contact

Dekovan Cook(Contract Specialist)

[email protected]

(602) 364-5018

Key dates

Opened
8/5/2026
Closes
8/11/2026

Last updated

Details

Type
Request for Information
Industry
Healthcare and Medical Services
NAICS
513210
Solicitation №
SS-26-PHX-032

Budget estimate

$500,000 – $5,000,000

The budget for this opportunity is difficult to estimate because the document does not provide information on the specific costs or pricing models. However, considering the scope of the project, which involves software licensing, maintenance, and technical support for a commercial pharmacy refill communication and patient notification solution, the budget could be substantial. The Government is considering establishing a single-award Blanket Purchase Agreement (BPA) for recurring enterprise-wide software licensing, maintenance, technical support, upgrades, training, and related professional services. This could result in a long-term contract with a significant budget. A rough estimate could be in the range of $500,000 to $5,000,000, depending on the specific requirements and the number of healthcare facilities involved.

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