Description
Shelby County Board of Education seeks a comprehensive, cloud‑based language services platform that provides 24/7 on‑demand audio/video interpretation, document translation, and American Sign Language (ASL) video interpretation for over 200 languages. The vendor must deliver a mobile app and web dashboard with analytics, conduct training and certification for district staff, and provide ongoing technical support and maintenance. The contract is a one‑year base term with two optional one‑year renewals, and pricing will be submitted by the vendor in a three‑line schedule (annual license fee, per‑minute rate, training fee). The award will be made to a single vendor who can consolidate the district’s two existing contracts into one solution.
• 24/7 phone and app‑based interpretation covering 200+ languages, including rare languages.
• Document translation turnaround ≤ 3 days via an online portal, plus ASL video interpretation.
• Mobile app (iOS/Android) and web dashboard with usage analytics, school‑level reporting, and recording access.
• Mandatory training/certification for bilingual staff and ASL interpreters meeting state licensing standards.
• Required insurance coverages, background‑check badge program, E‑Verify compliance, and various certifications (Iran Divestment, anti‑boycott, lobbying).