Provision of TeamViewer Licenses and Support on a Multi-Year Contract

The County seeks a vendor to provide TeamViewer software licenses and associated support services over a three‑year period. The contract covers the supply of approximately 80 Tensor Agents, one Enterprise Integration add‑on, two Conditional Access routers, and ongoing support for roughly 20,000 managed devices (Windows PCs and Android mobiles). Pricing must remain firm for the full term, and the vendor will act as Level 1 support for the County’s ITS department, integrating with Microsoft Intune and handling license management. • Supply and maintain TeamViewer licenses for ~20,000 devices. • Provide implementation, integration, and multi‑year support (including help‑desk Level 1). • Deliver ancillary hardware (Tensor Agents, routers) and software add‑ons as listed. • Ensure compliance with E‑Verify, non‑collusion, and ethics certifications. • No bid bonds required; sealed hard‑copy bids only.