Courier Services for Des Moines Metro Area

The State of Iowa is seeking a qualified courier service provider to perform daily pickup and delivery of letters, reports, packages, and supplies throughout the Des Moines metropolitan area for a one‑year term (with up‑to‑five one‑year extensions). The contractor must furnish all labor, equipment, and transportation, maintain security and confidentiality, and meet performance standards for on‑time delivery, loss‑free handling, and customer service. Detailed service specifications, required vehicle/driver qualifications, and flat‑rate pricing tables are provided in the attached specifications. • Daily (minimum once‑a‑day) pickup and delivery for multiple state agency locations, plus on‑call service options. • Must provide secure, lockable vehicles, GPS tracking, background‑checked drivers, and a documented loss‑liability policy. • Required deliverables include daily proof‑of‑delivery, monthly performance reports, itemised invoices, and compliance with all federal, state, and local regulations (DOT, OSHA, HIPAA where applicable).