Dining Services Management

North Carolina A&T State University is seeking a company to manage its Dining Services Program, which includes residential dining services, retail dining services, catering services, and more. The university is looking for a strategic and operational partner that can provide a high-quality dining experience for its students, faculty, and staff. The contract term is 10 years, and the university is expecting a guaranteed financial return, capital investment plan, and discretionary capital funding for future dining projects. The successful supplier will be required to provide a detailed proposal, including a management structure, staffing plan, transition plan, and investment plan. Key aspects of the job include: • Managing the Dining Services Program to provide a high-quality dining experience • Providing residential and retail dining services, catering services, and summer conferences and camps • Implementing a unified dining technology system • Providing a guaranteed financial return to the university • Developing a capital investment plan and providing discretionary capital funding • Ensuring compliance with all relevant laws and regulations • Providing excellent customer service and responding to customer feedback • Implementing wellness and sustainability initiatives • Developing a transition plan and timeline for the start of the contract