Description
The Department of Veterans Affairs is seeking sources that can provide standalone internet service for the laundry plant at the Leavenworth Kansas VA Medical Center. The service should be dedicated and independent of the VA's enterprise network infrastructure, with a minimum download speed of 100 Mbps and a minimum upload speed of 20 Mbps. The contractor shall provide all necessary equipment, installation, maintenance, and support to deliver continuous and reliable internet connectivity. The scope of work includes providing a static IP address, replacing failed equipment within one business day, and coordinating installation activities with the DDEVAMC Contracting Officer's Representative and Facilities Management.
Some key points to consider are:
• The service should be a standalone circuit, completely separate from the VA's internal network and VA enterprise systems.
• The contractor shall provide 24/7 customer support for outage reporting and troubleshooting.
• Service outages shall be responded to within four hours of notification, with resolution or a restoration plan provided within eight hours.
• Scheduled maintenance that may impact service availability shall be communicated to the COR at least 72 hours in advance.