The Oregon Public Employees Retirement System (PERS) is seeking information from qualified Pension Administration System (PAS) vendors to replace their current legacy system. The goal of this RFI is to gain a comprehensive understanding of the current market landscape for modern PAS solutions, identify vendors capable of supporting the complex administration of their four intertwined pension plans, evaluate potential technology architectures, implementation approaches, and ongoing support models, and inform the development of a detailed Request for Proposal (RFP). Key features and complexity of the plans include defined benefit and defined contribution plans, multiple contribution types, purchase options, and benefit calculations. The RFI includes questions about company overview, project team and approach, key capabilities, implementation and support philosophy, innovation and partnership, solution overview and functionality, data migration and integration, security, compliance, and business continuity, commercial information and pricing, and vision and roadmap.
• Key capabilities: internal activities, member portal, employer portal, workflow management, document management, member education and engagement, and artificial intelligence
• Implementation and support philosophy: implementation methodology, approximate implementation timeline, resource needs, system integrator, development and testing processes, user acceptance testing, knowledge transfer approach, and post-implementation support model
• Solution overview and functionality: PAS solution architecture and technology, reporting and business intelligence, data migration and integration, and security, compliance, and business continuity
• Commercial information and pricing: pricing model, estimated cost breakdown, contractual terms, and additional fees
• Vision and roadmap: product roadmap, future trends, and incorporation of client feedback and industry trends