Managed Services for Oracle PeopleSoft in Oracle Cloud Infrastructure (OCI)

The Office of the State Comptroller (OSC) is seeking information from qualified vendors capable of providing managed services for all applications within its Oracle PeopleSoft environment (Core-CT) hosted in Oracle Cloud Infrastructure (OCI). The goal of entering a managed service agreement is to supplement internal resources with vendor expertise. Ideally, vendor resource levels will fluctuate throughout the year to align with business cycles and workload demands. The services required include providing PeopleSoft system enhancements, PUM and People Tools patching, and proactive participation in overall security and compliance activities. • The vendor should be able to assist in solving complex and urgent technical infrastructure issues such as system performance degradation, network issues, security incident response, and disaster recovery operations. • The vendor should be able to provide a staffing model that aligns with the OSC's business cycles and workload demands. • The vendor should be experienced in providing managed services for Oracle PeopleSoft environments hosted in Oracle Cloud Infrastructure (OCI).