2026 Printing and Mailing of Tax Statements

The County of Troy is seeking a vendor to provide printing and mailing services for tax statements. The vendor will be responsible for printing and mailing tax statements, as well as providing consulting services to improve the accuracy and efficiency of the tax collection process. The vendor will also be required to provide a cost/benefit analysis for the use of USPS Ancillary Service Endorsements and an evaluation of postage and handling costs for undeliverable and forwarded pieces. Some key requirements include: * Providing examples of previous tax statement mailing projects * Holding a current USPS MDP certification * Providing at least 4 hours of consultation with the County Collector * Developing systems and methods to improve accuracy and reduce time required for taxpayer record maintenance and distribution of tax statements * Analyzing and redesigning tax statements to improve communication with taxpayers and ensure compatibility with bar code scanning and records management systems * Proposing methods to reduce postage costs for mailing tax statements * Providing guidance on methods to improve the effectiveness of maintaining accurate addresses * Developing public relations materials to inform citizens about taxes and tax collection