Description
The City of Austin is seeking information from vendors on file management and workflow solutions for legal matters. The city wants to modernize its legal matter management by replacing an unsupported, legacy Time Matters environment. The solution must natively support seamless operation over the City's Secure Access Client VPN without connectivity or synchronization degradation. Vendors are requested to provide their feedback in two parts: a written narrative addressing architectural, technical, and strategic questions, and a capabilities matrix to help the city map out high-level technical capability alignments across the industry. The city is looking for industry experts to provide strategic and architectural recommendations on platform integration, risk mitigation, technical and security strategies, and phased implementation roadmaps.
Some key points to consider include:
• The city's high-level operational needs across litigation matter management, document control, records retention, and outside counsel management
• The need for a robust, proven data migration strategy that prioritizes data integrity from the legacy system
• The requirement for the solution to support seamless operation over the City's Secure Access Client VPN
• The city's interest in a phased implementation roadmap, including pilot groups, division-by-division deployment, and typical industry implementation timelines
• The need for vendors to provide non-binding budgetary cost ranges and legacy migration capabilities as part of their response