Description
Colby Community College is seeking a comprehensive, cloud‑hosted VoIP telephone system to replace its existing on‑premise PBX across three campuses. The contract covers system design, hardware procurement (≈250 IP phones), installation, configuration, training, and a minimum three‑year support and warranty period, with all software updates provided at no extra charge. The solution must integrate with existing Ruckus PoE switches, support extensive call‑handling features, comply with numerous security and privacy regulations (FERPA, HIPAA, etc.), and include OneIdentity Single Sign‑On. Delivery and full installation must be completed by 30 July 2023.
• Provide a SIP‑trunking, cloud‑based VoIP platform supporting 250 extensions, 23+ concurrent calls, and 16 fax lines.
• Supply, configure, and install new IP phones, unified messaging, call‑queue, mobility app, and secure recording (FIPS‑140‑2).
• Deliver full design, network analysis, installation, training, and three‑year support (standard M‑F 8‑5 CST, 24/7 urgent support).