Description
The Madison Metropolitan Sewerage District (a wholesale wastewater utility serving ~440,000 residents) seeks a qualified consulting firm to create a repeatable, defensible public‑sentiment survey instrument and methodology. The consultant will conduct a literature review, develop a validated question set, and provide sampling, mode, and vendor‑selection recommendations for a survey that will be administered by a third‑party vendor beginning in 2027 and every two years thereafter. Deliverables include a literature review summary, the final question set with rationale, a methodology & vendor‑selection guide, and a presentation to executive management. The engagement is budgeted at $25‑$30 K, must be completed within roughly 8 weeks, and does not include actual survey administration.
• Phase I – Review prior District surveys, stakeholder focus‑group findings, strategic plan, and external benchmarks.
• Phase II – Design a validated, repeatable question set covering awareness, trust, attitudes, perceived value, and resident priorities.
• Phase III – Recommend sampling frame, survey mode(s), sample size, cadence, and a vendor‑selection checklist.
• Deliverables: review summary, question set with rationale memo, methodology guide, and executive presentation.
• Timeline: RFP issued 09/10/2026, questions due 09/24/2026, proposals due 10/09/2026, award notification 10/23/2026, final deliverables due 12/22/2026.