Description
The University of Washington is procuring a cloud‑based Software‑as‑a‑Service (SaaS) platform to manage its Institutional Review Board (IRB) and Human Subjects Division operations, replacing the legacy Huron Zipline system. The solution must support electronic submissions, multi‑site/single‑IRB workflows, comprehensive reporting, and integration with existing campus systems while meeting stringent security, privacy, and accessibility standards.
• Cloud‑hosted IRB application with role‑based access, SSO (Shibboleth/Entra ID) and multi‑site single‑IRB capabilities.
• Full compliance with FERPA, HIPAA, WCAG 2.2 AA, SOC 2 Type II, and UW data‑processing agreements; includes annual penetration testing and audit‑log retention.
• Implementation services covering migration of existing Huron data, user training, ongoing maintenance, 24×7 SEV‑1 support, and clearly defined data export, return, and destruction rights.
• Performance SLAs: ≥99 % monthly uptime, ≤2 s page load for ≥95 % of interactions, RTO ≤ 4 h, RPO ≤ 24 h, and annual disaster‑recovery testing.