The Department of Veterans Affairs issued a Request for Information (RFI) for the Patient Advocate Tracking System – Replacement (PATS‑R) to gather market data on software development, system integration, and sustainment services. The RFI was intended solely for market research and is currently on hold while the VA finalizes its acquisition strategy; no proposals are being accepted at this time. Vendors with capabilities in healthcare‑focused IT solutions, system modernization, and ongoing support could be relevant once the solicitation is re‑issued.
• Scope: Replacement, enhancement, and long‑term sustainment of the VA’s patient‑advocate tracking platform.
• Services sought: Custom software development, integration with existing VA systems, data migration, and maintenance/ support contracts.
• Current status: RFI on hold; no award or budget disclosed; future solicitation will be posted on SAM.gov.
• Target audience: IT firms experienced in healthcare applications, especially those familiar with federal contracting and VA environments.
• No financial commitments or obligations for respondents; costs incurred in preparing a response are not reimbursable.
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