Description
The Nevada Department of Veterans Services is seeking a consultant to provide process improvement services to the Southern Nevada State Veterans Home. The consultant will conduct a deep-dive review of the facility, including policies, processes, and procedures, and provide recommendations for improvement. The consultant will also assist the facility in achieving the Malcolm Baldrige National Quality Award. The contract term is expected to be two years, with an estimated start date of March 5, 2026. Key areas of focus include enhancing veteran-centered care, fostering a culture of respect and inclusion, improving quality of life and health outcomes, and strengthening workforce engagement. The consultant will be required to attend a mandatory site visit and provide a presentation as part of the evaluation process.
• The consultant will conduct a comprehensive review of the facility's policies, processes, and procedures.
• The consultant will provide recommendations for improvement and assist the facility in implementing changes.
• The consultant will assist the facility in achieving the Malcolm Baldrige National Quality Award.
• The consultant will provide monthly updates and quarterly reports to the facility's leadership.
• The consultant will be required to attend a mandatory site visit and provide a presentation as part of the evaluation process.