Description
Washington State University is seeking proposals from qualified firms to create and manage the official online store for the WSU Athletics Department. The selected firm will be responsible for providing a comprehensive e-commerce solution, including website design, development, and maintenance, as well as order fulfillment and customer service. The contract is expected to be awarded in late February 2026, with a tentative start date soon after. The scope of work includes creating an online store that provides a user-friendly and secure shopping experience for customers, managing inventory and fulfillment, and providing excellent customer service. Key features of the online store may include product categorization, search functionality, secure payment processing, and order tracking.
• The online store should be designed to provide a seamless user experience across various devices and platforms.
• The selected firm should have experience in developing and managing e-commerce solutions for similar clients.
• The contract may involve working closely with the WSU Athletics Department to ensure that the online store meets their specific needs and requirements.
• The firm should be able to provide excellent customer service and support to ensure high customer satisfaction.
• The online store should be able to handle a high volume of transactions and provide real-time inventory updates.