Description
The Town of Berkley is seeking to procure and implement a cloud-based e-permitting and permitting management system. The system should support online permit application, payment, and tracking, as well as streamline internal review workflows across departments. The selected vendor will be required to provide implementation services, including project management, system configuration, data migration, and training. The system must comply with Massachusetts public records requirements and support Open Meeting Law-related document access.
Key features and requirements of the system include:
• Secure user authentication and role-based permissions
• Mobile-friendly interface for field use
• Configurable workflows by permit type
• Audit trail of all actions and changes
• Document management and file uploads
• Integration with online payment processing
• Automated notifications
• Reporting and financial tracking capabilities
• Compliance with Massachusetts statutes and local bylaws
• Reduction of manual data entry and paper-based processes
• Public transparency and access to permitting information