Description
The U.S. Customs and Border Protection (CBP) is seeking market research information from industry to assist with the development and planning of the Border Enforcement & Management Systems recompete of the BEAGLE contract. The contractor will ensure the efficient and effective delivery of IT-related program management services and technical solutions to support the CBP OIT BEMSD mission. The scope of the project includes achieving and maintaining performance standards in application administration, property accountability, asset management, human resources support, operations, configuration management, change management, incident management, cloud migration, capability backlog remediation, knowledge management, training, project management, problem management, release management, security and audit management, testing, quality assurance, and sustainment.
Key aspects of the project:
• Reduced Incident Resolution Time
• Improved System Availability
• Effective Backlog Management
• Artificial Intelligence/Machine Learning (AI/ML) Implementation
• Application Development
• Operations & Maintenance (O&M)
• Modernization and Emerging Technologies
• Security
• Integration
• Project Intake
• Customer Expectation Management
• Data Analytics
• Program Management Support
Attached files
Contact
Ryan Lastrella