The California Department of Alcoholic Beverage Control (ABC) is conducting market research to assess vendor capabilities for a comprehensive modernization of its legacy licensing, enforcement, payment, and document‑management systems. The RFI seeks detailed vendor input on architecture, integration, security, cost models, and implementation approaches, and will be followed by a formal solicitation (expected spring 2028) for a cloud‑native, end‑to‑end digital platform.
• Replace or consolidate legacy systems (ABIS, LSP, RBS, Laserfiche, etc.) with a unified, cloud‑based solution.
• Provide full‑stack capabilities: online licensing applications, renewals, fee collection, enforcement field tools, GIS integration, reporting/analytics, and public‑facing portals.
• Demonstrate three core workflows (original license application, renewal, enforcement action) in a virtual demo window (early August 2026).
• Submit cost estimates and licensing models (per‑user, per‑transaction, enterprise) and outline migration, security (SOC 2, NIST 800‑53), and support plans.