Integrated Ticketing System for Entertainment Venues

The County of Volusia is seeking a comprehensive, exclusive ticketing system to support multi-venue operations, high-volume concurrent events, and seamless integration with existing payment systems. The system should accommodate both digital and printed ticket delivery methods, guard against resale and access control issues, and include extensive reporting features. The successful ticketing partner will help enable the growth of the Ocean Center and Lyonia Environmental Amphitheater as premier live event destinations in Central Florida. Key features of the system include: • Multi-venue operations with high-volume, concurrent events • Seamless integration with existing payment systems (Grant Street/Payment Express) • Robust client support, both virtually and on-site • Growth and flexibility for expanding ticketed programming • Accommodation of both digital and printed ticket delivery methods • Guard against resale and access control issues • Integration of Customer Relationship Management (CRM) and marketing tools • Extensive reporting features