Description
The Department of Veterans Affairs is seeking information from potential contractors to provide non-emergency ambulance and wheelchair van transportation services for the Wilmington VA Medical Center and its associated Community-Based Outpatient Clinics. The contractor will be required to provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), Specialty Care Transport (SCT), and Wheelchair Van (WC Van) transport. The contractor must be capable of transporting patients 24 hours a day, 7 days a week, including weekends and holidays.
Key requirements include:
* Providing all necessary vehicles, personnel, and equipment
* Meeting all federal, state, and local regulations and standards
* Conducting themselves in a professional manner
* Providing transportation services for up to two simultaneous transportation requests
* Having sufficient Ambulance type vehicles and personnel to provide services for up to two simultaneous transportation requests
* Having sufficient Wheelchair Van type vehicles and personnel to provide services for up to three simultaneous transportation requests
* Utilizing the VetRide Vendor Portal or VA-Approved Transportation Software for receiving and responding to electronic trip requests
* Submitting claims via the electronic HCFA 1500 in the VetRide Vendor Portal or VA-Approved Transportation Software system