CAL FIRE Public Incident Information Platform - Mission-Critical SaaS Solution for Emergency Communication

The California Department of Forestry and Fire Protection (CAL FIRE) is seeking a contractor to develop a mission-critical SaaS solution for emergency communication, known as the CAL FIRE Public Incident Information Platform. The platform will serve as CAL FIRE's authoritative platform for publishing timely, accurate, and accessible incident information to the public during emergencies. The solution must be able to scale to support millions of concurrent users during peak wildfire events and provide real-time data ingestion from field assets. The contractor will be responsible for configuring the solution to meet the Scope of Work, and all configurations and customizations must be retained and owned by CAL FIRE. Some key features of the platform include: • A mobile and web-based SaaS platform for disseminating live incident, mapping, and evacuation information to the public • Integration with CAL FIRE's existing dispatch systems and other third-party or interagency collaboration systems • Real-time data ingestion from field assets, such as small drones • A moderation workflow for user-submitted media and feedback • Support for multiple languages, including English and Spanish • Role-based access controls and security measures to ensure the integrity of the system The contractor will be expected to provide a detailed proposal outlining their approach to the project, including their technical architecture, implementation plan, and pricing. The contract will be for a period of one year, with optional renewal years.