R422--VA All Employee Survey (AES)

The Department of Veterans Affairs (VA) is seeking interested sources to provide services for the administration of the All Employee Survey (AES). The AES is a critical initiative that serves as a feedback tool from employees to management about employees' satisfaction with and perceptions of the VA workplace. The contractor will be responsible for developing the survey instrument, collecting data, and providing data analysis and reporting. The survey will be administered via two modalities: secure Internet web-based and Interactive Voice Response (IVR). The contractor will also provide help desk support and response rate updates. The VA plans to award one 12-month contract with four 12-month option years. • The contractor will develop the survey instrument and collect data via web and IVR modalities. • The contractor will provide help desk support and response rate updates. • The contractor will deliver data analysis and reporting. • The contractor will provide survey administration services for approximately 450,000 potential participants. • The contractor will provide services for a 3-week survey administration period with possible extensions.