Description
The State of Colorado is seeking a travel management services provider to provide travel arrangements and management services for state government entities. The selected provider will be responsible for making reservations for group and non-group domestic and international travel, providing invoicing and ticketing services, and offering online booking tools. The provider must have at least five years of experience in providing government employee travel services and must maintain ARC accreditation for all airline ticketing. The contract term is anticipated to be five years, with an initial term of two years and three optional one-year extensions.
Key aspects of the job include:
• Providing high-quality customer service
• Offering transparent pricing and fee structures
• Negotiating rates with booking partners
• Providing effective tools and resources to support travelers
• Implementing seamless account management and booking options
• Meeting accessibility requirements for individuals with disabilities
• Complying with state technology standards and accessibility guidelines