Full-Service Transit Operations and Management of Fixed-Route and Microtransit Services

The City of Spartanburg is soliciting qualified firms to assume full‑service operations and management of its fixed‑route bus system (SPARTA) and its on‑demand microtransit service (SpartaGo). The contract will cover day‑to‑day transit operations, driver management, fleet maintenance oversight, scheduling, customer service, performance monitoring, and compliance with safety and regulatory standards. The winning firm will be responsible for delivering reliable, safe, and cost‑effective public transportation to the community while potentially integrating technology platforms for microtransit coordination. • Operate and manage both fixed‑route and on‑demand microtransit services. • Provide staffing, training, scheduling, and performance oversight for transit personnel. • Oversee fleet maintenance, safety compliance, and service quality metrics. • Implement technology solutions for microtransit dispatch and rider engagement.